Booking & Refund Policy

Gator Country Adventure Park & Sanctuary
Effective Date: 3.24.2026

Ticket Purchases

All admission tickets can be purchased online or at the park, subject to availability. Purchasing tickets online is recommended for a faster check-in experience. All ticket prices are subject to change without notice.

Refund Policy

All ticket sales are final and non-refundable.Gator Country does not offer refunds for:
• Change of plans
• Late arrival
• Weather conditions
• Unused tickets

Date Changes & Transfers

If you are unable to attend on your selected date, you may contact us to request a date change or transfer.
• Requests must be made in advance
• Changes are not guaranteed and are subject to availability
• Additional fees may apply To request a change, please call: 409-794-9453

Weather Policy

Gator Country remains open during most weather conditions.
However:
• Certain shows or experiences may be delayed or canceled due to weather
• Weather-related changes do not qualify for refunds

Group Events, Field Trips & Parties

All group events, field trips, and parties require advance communication to confirm availability. Because these are not booked online, specific details and policies will be discussed directly with our team. To inquire or confirm availability, please contact: Phone: 409-794-9453 Email: callie@gatorrescue.com

Swamp Tours

Swamp tours must be arranged in advance and are subject to availability.
• Tours must be scheduled at least 24 hours in advance
• Wildlife sightings are not guaranteed
For more information or scheduling, please call:
409-794-9453

No-Show Policy

Failure to arrive for your scheduled visit or experience will be considered a no-show, and no refund or credit will be issued.

Contact Information

If you have questions regarding your booking, please contact us:Gator Country Adventure Park & Sanctuary
21159 FM 365
Beaumont, TX 77705Phone: 409-794-9453

Policy Updates

Gator Country reserves the right to update this Booking & Refund Policy at any time. Updates will be posted on this page with a revised effective date.